We booked a saloon car, got a nice spacious mini van. The only setback was that we waited fairly long for the driver to pick us at the carpark

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The booking was made to be collected from the front of the RAF Club on Piccadilly Road however he parked round the corner and we had to look for him.

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No call/text before arrival and arrived 15mins late.

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Driver phoned me on WhatsApp; suppose I hadn’t had it? Then he asked me to meet him on parking level 4 and I had to find it with all my luggage and had difficulty finding him there. He didn’t know the city and so couldn’t figure out how to get around a road closure because he was wholly dependent on the gps. Then when I wanted to tip him he didn’t have enough change. The car was ok but there was no water as has been the case on previous trips.

Pat was on time and helpful on both journeys - thank you!

In all my times using this service , today’s 1st time my driver was given wrong pick - up time . He was despatched half hour too early but he’s a nice guy & was accommodating … .

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